Terms of service

Last updated: November 10, 2026

These Terms of Service (“Terms”) apply to your use of the Syonelle website and to all purchases made on it. By using our website or placing an order, you confirm that you have read and accept these Terms, together with our Refund Policy, Shipping Policy, Subscription Policy and Privacy Policy, which are part of these Terms. You accept them when you complete your purchase at checkout.

Eligibility

You must be at least 18 years old to purchase from our website.

Our products

  • Our products are dietary supplements. They are not intended to diagnose, treat, cure or prevent any disease, and statements about them have not been evaluated by the Food and Drug Administration.
  • Individual results vary and are not guaranteed.
  • Consult your doctor before use if you are pregnant or nursing, take any medication, or have a medical condition. Read the label and follow the directions for use.
  • Images and visuals on our website may be for illustrative purposes. Content labeled “Example” is shown for illustration only and does not represent a real customer review or result.

Orders and pricing

  • Prices are shown in the currency displayed at checkout. We may change our prices at any time, but you are charged the price shown when you place your order.
  • We reserve the right to refuse or cancel any order, for example in case of a pricing error, suspected fraud or a stock issue. If we cancel an order you have paid for, you will be fully refunded.

Order cancellation

You can cancel an order within 1 hour of placing it by emailing contact.syonelle@gmail.com with your order number. After 1 hour, your order is already being prepared for shipment and can no longer be cancelled; you can then follow our Refund Policy.

Shipping, returns and subscriptions

Shipping, returns, refunds and subscriptions are governed by our Shipping Policy, Refund Policy and Subscription Policy. Refunds are only issued when the conditions and steps described in the Refund Policy are followed.

Questions and disputes

If you have any problem with your order, please contact us first at contact.syonelle@gmail.com so we can help. Most issues are resolved quickly by email.

Intellectual property

All content on this website (texts, images, logos and designs) belongs to Syonelle or its licensors and may not be copied or used without our written permission.

Limitation of liability

To the fullest extent permitted by law, Syonelle is not liable for any indirect, incidental or consequential damages arising from the use of our website or products. Our total liability for any claim related to a purchase is limited to the amount you paid for that order.

Changes to these Terms

We may update these Terms at any time. The version in effect when you place your order applies to that order.

Contact

For any question about these Terms: contact.syonelle@gmail.com